Alectra
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Record #:
BAR0676
Last Modified:
16 Sep 2025
Last Full Update:
16 Apr 2024
Description
| Description (Service) | Provides electricity service to residential and business customers in Alliston, Aurora, Barrie, Beeton, Brampton, Bradford West Gwillimbury, Guleph, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, Rockwood, St Catharines, Thornton, Tottenham and Vaughan
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Service Details
| Public Comments | To report broken streetlights in Barrie call the City of Barrie 705-726-4242 |
| Hours | Office: Mon-Fri 8 am-4:30 pm |
| Areas Served | Aurora ; Barrie ; Bradford West Gwillimbury ; Brampton ; Guelph ; Hamilton ; Markham ; Mississauga ; New Tecumseth ; Penetanguishene ; Richmond Hill ; St Catharines ; Thornton ; Vaughan ; Rockwood |
| Eligibility | Communities served by Alectra (formerly Powerstream) |
| Application | Call for information |
| Languages | English |
| Fees | Service |
Address and Location
| Located In Community | Vaughan |
| Address & Map | Alectra Energy Solutions 161 Cityview Blvd Vaughan, ON Canada L4H 0A9 |
| Intersection | Hwy 400 amd Major Mackenzie Dr W |
| Physical Access | Fully Accessible |
Contact Information
| Office Phone | 1-833-253-2872, Toll Free, Customer Service ; Underground Cable Locating: 1-800-400-2255 |
| Crisis Phone | 1-833-253-2872, Power Outages |
| customerservice@alectrautilities.com | |
| Website | www.alectrautilities.com/ |
| Social Media |  Facebook: https://www.facebook.com/alectranews LinkedIn: https://www.linkedin.com/company/alectra |
| Primary Contact | Brian Bentz, President and Chief Executive Officer |
| Mailing Address | c/o Alectra Utilities PO Box 3700 Concord, ON Canada L4K 5N2 |