| Description (Service) |
Financial assistance to people experiencing homelessness to obtain and retain housing and to people at risk of homelessness to remain housed. .
Programs available include assistance with:- rental arrears
- energy arrears
- last month's rent deposit
- moving costs (does not include storage), furniture for new addresses
- home repairs that would otherwise not be completed and may place individual's health and welfare at risk.
- emergency shelter stays at local motels.
Housing Stability Bank program can only be accessed once in 12 months for rent arears regardless of the amount used. Amount varies depending upon size of family. Anyone with arears or needs of any kind, contact general receiption who will direct to proper channels as there are several programs that may be able to help. Social services will try to find a way to help if possible. |
Low-income Energy Support Program (LEAP) -click here. If behind on electricity or natural gas bill or face having service disconnected, may qualify for emergency financial help through LEAP. Please note for Festival Hydro customers this does not cover water or sewage fees and support is available from the City of Stratford Social Services, 519-271-3773 Ext 200.
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Service Details
| Hours |
Mon-Fri 8:30 am-4:30 pm |
| Areas Served |
Perth County ; St Marys ; Stratford |
| Eligibility |
Ages: 18 year(s) and up
Eligibility is based on the household income limits listed below, which vary depending on the size of the household. Qualifying households can access each type of assistance once in a 12-month period.
Age requirements - 18 years and up |
| Application |
Active OW and ODSP must complete an HSB benefits request form. Applicants who are not current recipients of OW or ODSP must complete an HSB application form and provide income verification to ensure they meet income limits (LICO). |
| Languages |
English |
| Fees |
None |
Address and Location
| Located In Community |
Stratford |
| Address & Map |
City Hall Annex - 82 Erie St
Stratford, ON
Canada N5A 2M4 |
| Physical Access |
Fully Accessible |
Contact Information
| Office Phone |
519-271-3773 Ext 200 |
| Toll Free Phone |
1-800-669-2948 Ext 200 |
| Fax |
519-271-5038 |
| E-Mail |
socialsrv@stratford.ca |
| Primary Contact |
Alex Burgess, Manager, Ontario Works; Phone: 519-271-3773 Ext 200; Email: aburgess@stratford.ca |
| Alternate Contact |
Alex Burgess, Manager, Ontario Works; Phone: 519-271-3773 Ext 200; Email: aburgess@stratford.ca |
| Primary Executive |
Tatiana Dafoe, City Clerk; Phone: 519-271-0250; Email: clerks@stratford.ca |
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