Volunteer - Receptionist

(Georgian Triangle Humane Society, Collingwood - 10th Line)

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Position ID: V-CWD0382 Last Modified: 26 Aug 2018 Last Full Update: 26 Aug 2018
Opportunity Details
ContactAdrienne Thorp, Volunteer Coordinator, Georgian Triangle Humane Society; Phone: 705-445-5204 ext 230; Email: volunteer@gths.ca
DutiesThe Receptionist is the front-line person representing and providing the first impression of our organization to the public. This role is integral to the smooth running of our shelter. 
This role requires a high-level of enthusiasm, hospitality, and a passion for getting things done. 
The GTHS Receptionist greets and welcomes the public as they arrive at the shelter. The Receptionist will also process purchases, accept donations, answer the telephone, take messages and answer questions as needed. 
GTHS is full of activity, with a vibrant and energetic team. We are looking for someone who has an outgoing personality, with multi-tasking skills.  
Duties Include: 
• Providing guidance and paperwork to customers who are using our services (adoption, stray walk in, surrenders, donations, etc.) 
• Supporting the coordination, administration and execution of adoptions. 
• Day to day inventory of Shelter merchandise including branded materials and animal food, and report to supervisor to ensure supplies are stocked at all times 
• Monitor the GTHS info email inbox and respond to inquiries or escalate as required  
• Create and execute a welcoming experience for guests who visit our shelter  
• Cash management including daily cash reconciliation 
• Follow shelter procedures e.g Walk-Ins, Phone, Email
More Info Linkwww.gths.ca/volunteer
BenefitsFree parking, volunteer discounts, participating in a great team environment and supporting the valuable work the GTHS does to care for unwanted, neglected, abandoned and abused cats and dogs, and to find them a forever home.
ClientsInteraction will be with members of the public visiting the shelter (including children, potential adopters or people surrendering an animal), as well as with GTHS volunteers and staff.
Ages18 year(s) and up
Suitable for OSSDNo
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students ; Men ; Women ; Individuals
Areas of InterestAnimal Services ; Community / Neighbourhood Volunteering ; Guide / Greeter ; Office Administration ; Reception Support ; Telephone Communication
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Counseling & Support ; Customer Service ; Dependability & Trustworthiness ; Friendly & Outgoing ; General Computer Skills ; Listening Skills ; Patience ; Planning & Organizing ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work
Commitment LengthA minimum of 6 months' commitment is requested.
Interaction LevelSolitary ; The Receptionist would work alone, however, will have a lot of interaction with the public, as well as GTHS volunteers and staff.
Minimum Hours18 / Week
Dates and TimesMonday: Morning, Afternoon (10 am-4 pm) 
Tuesday: Morning, Afternoon (10 am-4 pm) 
Wednesday: Morning, Afternoon (10 am-4 pm) 
Thursday: Morning, Afternoon (10 am-4 pm) 
Friday: Morning, Afternoon (10 am-4 pm) 
Saturday: Morning, Afternoon (10 am-4 pm) 
Sunday: Morning, Afternoon (10 am-4 pm) 
We are currently recruiting for a volunteer to be on Reception 3 days a week: 10am–4pm. Total hours: 18 hours per week. Days of the week to be discussed.
SeasonsYear Round
AccessibilityPartially Accessible ; Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall ; Wheelchair accessible washroom, assistance needed with door
Location549 Tenth Line, Collingwood L9Y 0W1
Number of PositionsSimcoe County: 1 individual(s) 
1 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Scheduled training ; Training on the job ; Training on-going
TransportationDriver License required ; Car required
Police CheckRequired
Start DateOn or after 28 Aug 2018
Agency Details
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Organization NameGeorgian Triangle Humane Society, Collingwood - 10th Line
Office Phone705-445-5204
Toll Free Phone24 hr reporting animal abuse or neglect Ontario wide: 310-7722 * 310-SPCA
Address & Map
549 10th Line
Collingwood, ON L9Y 0W1
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