You performed a search for: Skills / Experience: Customer Service

There are 30 record(s) that match your criteria.

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Communities

Blue Mountains Blue Mountains
Clearview Clearview
Collingwood Collingwood
Wasaga Beach Wasaga Beach
Georgian Triangle Humane Society
Collingwood

The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area, and provides spay/neuter surgeries for over 1500 homeless pets annually. Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily phone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly. 
 
The Hospital Discharge Volunteer is responsible for discharging animals to the public after their Hospital appointment / surgery, create kennel tags and preparing for the next day's appointments and overseeing the cleanliness of the small Hospital Intake Room.

Dog Adoption Counselor   Clearview  Collingwood  Wasaga Beach 
Georgian Triangle Humane Society, Collingwood - 10th Line
549 Tenth Line, Collingwood L9Y 0W1
  • Consistent and open communication with Adoptions Coordinator
  • Review information on cats available for adoption (name, age, background, medical / special needs, etc.)
  • Spend time with cats to assist with the perfect match
  • Answer visitors’ and potential adopters’ questions about cats available for adoption
  • Use microchip scanner to identify cats
  • Answer basic questions about the organization
  • Seize opportunities during conversation to transition potential adopters into volunteers or donors
  • Outline ‘Adopters Welcome’ process to potential adopters
  • Assist adopters with completion of adoption applications
  • Ensure any behavioural or health related questions specific to the animal are communicated
  • Diligently and thoroughly address concerns raised by adopters to prevent adoption returns
  • Decide on suitability of potential adopter for cat selected
  • Assist Customer Service Coordinators with adoption processing
  • Assist Dog Adoption Counselor during shift, as needed
  • Prepare adoption kits on an as needed basis
  • Attend ad hoc local off-site adoption events, if desired
Financial Literacy Facilitator   Blue Mountains  Clearview  Collingwood  Wasaga Beach 
South Georgian Bay Community Health Centre, Wasaga Beach, Volunteer Opportunities

Do you have a passion for finances and helping people create a budget? Are you interested in learning how to facilitate financial literacy workshops with materials that will be provided to you? If so, please read the workshop description below. 

"Costs keep rising and money doesn’t stretch. People in your communities are struggling to stay housed, are deciding between buying food or paying for vital medicines, and are scared. Speaking with a knowledgeable, empathetic person can help people create a plan to move forward in a positive way. This interactive workshop will help you learn to work through a budget with someone and help them find resources and use various strategies to manage their finances."

Buddy   Collingwood 
E3 Community Services, Collingwood - Pretty River Pkwy N
Collingwood

Providing companionship to Individuals with development disabilities. Going for walks/outings, playing games, listening to music, sharing interests.

Food Rescue Volunteer Driver   Blue Mountains  Clearview  Collingwood  Wasaga Beach 
E3 Community Services, Collingwood - Pretty River Pkwy N
South Georgian Bay

Deliver donated food to Individuals and families in South Georgian Bay. 
Willingness to build joyful relationships!

Collingwood General and Marine Hospital, Volunteer Services
Collingwood

Variety of volunteer positions which focus on patients, visitors and staff. Positions available in ambulatory care reception, Inpatient Units, gift shop, reminder telephoning, diagnostic imaging Xray, CT, Mammography, Bone Density, Surgical Day Care (Post anaesthetic care unit) 

Health Centre Volunteer   Clearview  Collingwood  Wasaga Beach 
South Georgian Bay Community Health Centre, Wasaga Beach, Health Care Services
South Georgian Bay

Provides volunteer opportunities in non-profit healthcare. 
 
Current programs offering volunteer opportunities include:  

  • mental health programs  
  • physical exercise groups  
  • nutrition education  
  • chronic disease management groups  
  • programs for individuals living with chronic pain or chronic health conditions  
  • gardening program 
  • social support groups, hobbies and crafts groups, and more

EligibilityAge requirement: 16 years and older.Application ProcessE-mail the health centre at volunteer@sgbchc.ca, phone or apply via the website.

Georgian Good Food Box (The), South Georgian Bay
South Georgian Bay
Volunteer drivers assist with deliveries of food boxes to distribution sites (Collingwood, Clearview and Wasaga Beach) and/or individuals in the surrounding communities.  
 
Volunteers help with packing fruits and vegetables for monthly good food box orders
Tour Guide   Clearview 
Edenvale Aviation Heritage Foundation
Stayner
    Welcome and walk through our visitors as we show and tell the Avro Arrow Full Scale Replica and other historical artifacts.
  • Our tours are guided but with the help of QR Codes that display specific details of the artifacts.
  • Give a brief history chat of the Arrow's purpose, expectations and highlights.
  • Chat with our fellow visitors, bond and make new connections!
Blue Mountains Public Library (The), Craigleith Heritage Depot
Craigleith Heritage Depot, 113 Lakeshore Rd. E. The Blue Moutains, Ontario
The Craigleith Heritage Depot continuously collects information on ALL aspects of the history of The Blue Mountains. The research volunteer will assist with: 
 
• the development of our vertical files  
• research topics for upcoming exhibits  
• assist visiting researchers with their searches 
 
The research volunteer will be provided training on the existing resources and how to use databases and on-line resources. We seek a weekly commitment of a minimum of 2-3 hours any day of the week or Wednesday evening.
Blue Mountains Public Library (The), Craigleith Heritage Depot
The Blue Mountains
Marketing/Media Volunteer- We are seeking a Craigleith Heritage Depot Booster to deliver posters/flyers, and to attend outreach events with programme materials. We seek an outgoing person who is comfortable in public settings and representing the site in a welcoming and professional manner. This individual will speak on our behalf to community groups and provide information on our site and its resources. 
 
The Marketing/Media Volunteer will help with all or some of these tasks 
 
• delivery of flyers/brochures and information throughout the South Georgian Bay Area 
• research and seek out new venues for our information 
• attend outreach events as an ambassador for the site 
• speak to community groups to engage interest and use of our resources 
 
The marketing/media volunteer will be provided training on our site and resources. We seek a monthly commitment of a minimum of 2-3 hours any day/evening of the week.
Stayner Care Centre
Stayner
  • Friendly Visiting, Coffee Social 
  • Knitting, Painting, Crafts 
  • Scrabble Players, Bingo Caller, Pin Setters for Bowling 
  • Assisting in the Dining Room and Program Set up 
  • Movie Night Volunteer 
  • Friendly Reminder Volunteer 
  • Manicures 
  • Musical Talent
Canadian Blood Services, Barrie, Blood Donation Centre
Collingwood

Mobile/Donor Centre Volunteer - Collingwood 
 
As a volunteer with Canadian Blood Services you help create a positive, safe and welcoming environment and experience for our donors. Greeting donors with a smile, thanking them for their donation and making conversation helps ensure a good donation experience. As one of the last faces donors see on their way out, the care and attention you give plays a critical role in the success of future blood donor clinics. 
 
Activities and Tasks Associated with the Role - This role has a variety of duties, including, but not limited to the following: 
 
• Welcome and serve snacks and drinks to donors upon their arrival from the donation area 
• Oversee the refreshment area which includes displaying and restocking snacks and drinks 
• Responsible for ensuring the cleaning of tables, chairs and touch points within the refreshment area 
• Mandatory use of surgical masks, hand sanitizer and gloves provided by CBS when operating within the Mobile/Donor Centre 
• Observe donors and alert donor centre staff of adverse reactions 
• Provide donors with organizational updates and information on current CBS initiatives 
• Regularly review written volunteer duties and centre specific procedures 
• Adhere to policies, procedures and training requirements 
• Respond to donor concerns and questions by directing donors to appropriate staff 
 
Skills, Abilities, Traits 
• Friendly, compassionate, outgoing and possess good communication skills 
• Able to work independently as well as in a team environment 
• Sensitive and respectful of the dignity of all people 
• Able to relate to different personalities and age groups in a variety of situations 
• Able to observe and react appropriately to adverse situations 
• Adhere to CBS dress code (e.g. name tag, vest/ t-shirt and closed toes shoes) 
• Reliable and punctual 
• Provide good customer service to donors to ensure they feel both valued and appreciated for their donation

Alzheimer Society of Simcoe County, Barrie
Simcoe County

* Assist in promoting the programs and services of the Society to the attendees of the Health Fair.  
* Provide basic information about Alzheimer's disease.  
* Direct people to appropriate community support services. 
 
Volunteers: 
* Pick up display and brochures at the Society offices or an agreed to location.  
* Set up the display as per the Procedures listed in the Health Fair Resource Manual.  
* Answer general questions and distribute information about the programs and services of the Society.  
* Refer individuals to appropriate community support services.  
* Take down the display, pack up the brochures and return the display and brochures to the Society offices or an agreed to location.  
* Complete the Evaluation Form located in the Health Fair Resource Manual

Alzheimer Society of Simcoe County, Barrie
Simcoe County

Volunteers work with Alzheimer Society Family Support Coordinators in 1) a morning Support Group, 2) an afternoon Support Group or 3) an evening Support Group, depending upon the community.

Georgian Triangle Humane Society, Collingwood - 10th Line
Pick-up/drop-off: 549 Tenth Line, Collingwood ON L9Y 3A8

The Adoption Team Transport Volunteer is responsible for safely transporting adoptable GTHS cats and kittens to pet stores, to attract adopters in that community. On occasion, any remaining cats or kittens will be collected and returned to the GTHS Animal Centre.

  • Maintain clean and tidy GTHS van (inside and outside), if used
  • Replenish fuel in GTHS van, if used
  • Ensure any appropriate documentation is available for the Adoption Partner
  • Liaise with staff at the GTHS Animal Centre and at the Adoption Partner’s location upon drop-off/collection
  • Bring completed adoption paperwork and cash, if any, back to the Animal Centre
  • Load/unload animals in carriers
  • Ensure animals are safe and secure
  • Follow appropriate protocol, policies and procedures
  • Ensure photocopy of valid/most recent version of G2 driver’s license is retained by GTHS
E3 Community Services
South Georgian Bay

Share your love of reading and comfort with Zoom meetings, by facilitating a small online book club for people with development disabilities.  This role promotes literacy, community interaction and building relationships.  

As a Book Club Facilitator you will manage the weekly Zoom meetings (admitting members, sharing screens, assigning cohosts etc.) as well as assign Individual readers, plan sessions and read some of the chosen text to/with the group.

This group usually focusses on one book per season and works slowly through chapters, reading together and discussing.

This group meets virtually every Tuesday from 6-7 pm, therefore the Facilitator would need to commit about 1.5 hours each Tuesday and perhaps an additional 30 - 60 minutes weekly for planning.

Georgian Triangle Humane Society, Collingwood - 10th Line
549 Tenth Line, Collingwood L9Y 3A8
Alzheimer Society of Simcoe County, Barrie
Simcoe County

To deliver/pick-up materials from locations throughout Simcoe County.  
Pick up materials from the Society offices or designated location. 
Deliver materials to participating locations within a specific time frame. Give the materials to the contact person or their designate. At prescribed time, pick up completed materials from the participating locations. Deliver completed materials to the Society office or designated location. Keep completed materials from participating locations separate from each other. Keep materials organized and in good condition.

Georgian Triangle Humane Society, Collingwood - 10th Line
549 Tenth Line, Collingwood ON L9Y 0W1

Dog Care Enrichment Volunteers participate in our Canine Enrichment Program to provide mental and physical stimuli to the dogs in our care. Dog Care Volunteers interact with the majority of dogs at our Animal Centre, so complete a Dog Care Program in order to interact with Green dogs (ie. puppies and seniors who are easy to walk and handle) and Yellow dogs (ie. young, rambunctious, pullers who can be slightly difficult to walk and handle), with the ultimate goal of working with Red dogs (ie. strong pullers with some behavioural issues who are difficult to walk and handle). Training is required upon joining the Dog Care Team and will be required intermittently to progress through the Dog Care Program.

  • Create treats / food puzzles
  • Provide food and clean water as required or instructed
  • Assist in the maintenance of dogs’ physical and mental well-being
  • Interact with dogs for walks, training and socialization
  • Bathe / groom dogs
  • Reinforce behaviours that make dogs more adoptable
  • Ensure dogs are safe and secure
  • Follow appropriate protocol, policies and procedures
  • Wash up dirty dog dishes and assist with laundry (washing, drying and folding linens), based on Enrichment activities undertaken
  • Clean up after dogs (stoop and scoop) in the kennel area and outdoors, as appropriate
Georgian Triangle Humane Society, Collingwood - 10th Line
549 Tenth Line, Collingwood L9Y 0W1

Donor Engagement Volunteers report to the Senior Manager of Philanthropy, Donor Relations Specialist, and/or the Annual Giving Manager to gain guidance in fostering positive relationships with donors. by contacting them upon becoming a regular donor or after donating to a ‘signature’ event or campaign. These volunteers will contact identified regular donors or signature event donors and may participate in regular Donor Relations Team meetings to collaborate on ideas that will enhance the relationships that leadership and legacy donors have with the GTHS, to inspire higher levels of giving. This is a remote volunteer position (with occasional onsite activities) and volunteers will utilize their own computer or tablet, telephone and internet.

  • Participation in monthly Donor Relations Team meeting with the Senior Manager of Philanthropy, Donor Relations Specialist, and/or Annual Giving Manager – virtual or in-person
  • Independent conversations with donor contacts via email, in person, and / or telephone
  • Performs independent research on subject matter when required
  • May be asked to participate in donor engagement activities such as donor tours of the Animal Centre
  • Networking and relationship building
  • Acquiring a solid knowledge of the GTHS and fundraising best practices
Georgian Triangle Humane Society, Collingwood - 10th Line
Volunteer from home and/or assist at 549 Tenth Line, Collingwood ON L9Y 3A8

Donor Stewardship Volunteers report to the Fundraising Administrator and foster positive relationships with donors by thanking them (by telephone, email, letter or greeting card) for their in-kind support of GTHS programs and services. These volunteers are invited to collaborate on ideas that will enhance the relationship donors have with the GTHS, to inspire giving.

This is a hybrid volunteer position. Depending on tasks undertaken, volunteers will be home-based and utilize their own computer or tablet, telephone and internet (with occasional onsite activities), or may assist with written communications before, during or after a scheduled shift at the Animal Centre (time and space permitting) and continue any remaining tasks at home.

  • Acquiring a solid knowledge of the GTHS
  • Independent conversations with donor contacts via email* and / or telephone*
  • ‘Thank you’ card writing*
  • Occasional assistance with mailings, for example:
    • Placing correspondence in envelopes
    • Adding address labels to envelopes
    • Adding stamps to envelopes
  • Collaborating with the Fundraising Administrator on ideas to improve communications with donors
South Georgian Bay Community Health Centre, Wasaga Beach, Volunteer Opportunities

Providing a leadership role within a peer support group and ensuring a supportive and constructive atmosphere for group participants in mindfulness, breathwork, self-care, vision boards, journalling and grief support.

South Georgian Bay Community Health Centre, Wasaga Beach, Volunteer Opportunities

The Nutrition Education Facilitator provides a leadership role within a peer support group while maintaining a supportive atmosphere for group participants in canning, breadmaking, meal planning, freezer meals, cooking-for-one and budget meal workshops.

South Georgian Bay Community Health Centre, Wasaga Beach, Volunteer Opportunities

The Physical Fitness & Exercise Facilitator will provide a leadership role within a peer support group ensuring a supportive atmosphere for group participants while offering a gentle fitness program that promotes:

  • improved energy and health
  • improved mobility and independence
  • decrease in fall risks
  • contributing to your community
  • maintaining strength and coordination
Alzheimer Society of Simcoe County, Barrie
Simcoe County

Assist with participant pre-evaluations and assessments 
Help with the set up and clean up of refreshments, games and activities 
Assist Minds in Motion Coordinator to ensure activity participation and socialization 
Under direction of the Physical Activity Program Leader, provide one-on-one support to participants during physical activity component of the program 
Assist with any other required task 
Complete a post evaluation form

E3 Community Services
Collingwood

Support the preparation and display of donated goods for sale while assisting customers and creating a positive experience in our store.  This customer service role enhances the fundraising efforts of the ReUse Centre in support of services to Individuals with Intellectual/Developmental Disabilities and children throughout South Georgian Bay.  This Volunteer role will require some light lifting, bending, interaction with public and may (if suitable) include working cooperatively among other Volunteers with differing abilities.  

Support Group Facilitator   Clearview  Collingwood  Wasaga Beach 
South Georgian Bay Community Health Centre, Wasaga Beach, Volunteer Opportunities

The Support Group Facilitator provides a leadership role within a peer support group and ensures a supportive and constructive atmosphere for group participants. We welcome ideas from volunteers on creating a group that would be beneficial for the  community in financial, gardening, social, or health & wellness. 

Ruff Mudder
Stayner, Ontario

Volunteer positions at Ruff Mudder which is a Human and canine obstacle course in a forest setting in Stayner, ON on June 24th and June 25th:

Course Obstacle Monitor, Registration, Gopher, Photographer, Parking Trail prep, In-forest busker.  

 

South Georgian Bay Community Health Centre, Wasaga Beach, Volunteer Opportunities

The Volunteer From Home / Virtual Facilitator provides a leadership role within a peer support group and ensures that a supportive atmosphere is maintained while providing a meaningful workshop through the ZOOM platform for group participants.